This policy outlines how orders are processed, shipped, and delivered at Proskii (Northbound Ventures Private Limited).

Shipping Coverage

We currently ship across India.

International shipping is not available at this time.

Shipping Charges

We offer free standard shipping on all orders.

There are no hidden shipping or handling charges.

Order Processing

Orders are processed on business days
(Monday to Saturday, excluding public holidays).

• Orders are packed and dispatched within 1–2 business days after order confirmation

• Orders placed after 2:00 pm IST may be processed the next business day

Processing time is separate from delivery time.

Delivery Timelines

Estimated delivery timelines after dispatch:

• Metro cities: 3–6 business days

• Rest of India: 5–10 business days

These are estimates.
Actual delivery may vary due to courier operations, weather conditions, holidays, or remote pin codes.

Courier & Tracking

Orders are shipped through third-party courier partners.

Once dispatched:

• A tracking link is shared via SMS and email

• Tracking updates are managed by the courier partner

Delivery Attempts & Address Accuracy

Please ensure your shipping address and contact details are accurate.

If delivery fails due to:

• Incorrect or incomplete address
• Customer unavailable at the time of delivery

• Refusal to accept the package

The shipment may be returned to our fulfilment partner.

Re-shipping may involve additional charges.

Delays & Exceptions

Delays may occur due to:

• Weather disruptions
• High shipment volumes
• Courier service limitations

• Remote or restricted service areas

Proskii is not responsible for delays beyond our control but will support with updates where possible.

Proof of Delivery

Delivery confirmation from our courier partner will be treated as proof of delivery.

Cash on Delivery (COD)

COD is available on select pin codes, subject to courier availability.

COD orders may require additional verification before dispatch.

Contact Us

Email: contact@proskii.in
Support: 9931115388

Monday to Saturday
10:00 am – 6:00 pm IST

Policy Updates

Proskii reserves the right to update this policy at any time.