At Proskii, we’re all about fueling your mornings (and late-night snack attacks) with high-protein, zero-nonsense cereal. If something shows up broken, missing, or just not right — don’t stress, we’ll fix it.

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❌ No Returns on Cereal

Since our cereals are freshly packed, sealed, and edible goods, we can’t take them back (food safety rules, y’know). The only exceptions:

• If your box arrived damaged

• If we shipped the wrong product or variant

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✅ We do accept returns for:

• Wrong product or wrong variant sent

• Damaged or defective non-edible merch (shakers, bowls, apparel, etc.)

• Unopened, unused non-perishables (within 7 days of delivery)

To qualify, your item must be:

• In original packaging

• Unused and unopened

• Returned within 7 days of delivery

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💸 Refunds & Resolutions

Once we receive and approve your return:

• Refund will be sent to your original payment method

• Processing may take 5–10 business days

• If a refund isn’t possible, we’ll issue store credit or a replacement (your pick 🚀)

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📧 How to Request a Refund

Drop us a mail at support@proskii.com with:

• Your order number

• Photos if it’s damaged

• A short description of the issue

We’ll sort it out faster than you can finish a bowl of cereal. 🥣✨

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🕐 Order Cancellation Policy

Changed your mind? No prob. You’ve got 1 hour after placing your order to cancel. After that, your cereal is already being packed and shipped (aka unstoppable 🚚💨).

To cancel in time, email us at support@proskii.com with the subject:
👉 “Cancel Order #[YourOrderNumber]”